March 29, 2024

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NJ American Water Asks Public To Follow Social Distancing Guides

New Jersey American Water is asking the public to practice social distancing measures when interacting with their workers in the field as they continue to serve 2.8 million people across the state amid the new coronavirus pandemic.

According to Thomas Shroba, Vice President of Operations at New Jersey American Water, the company has implemented a business continuity plan and provided critical personal protection equipment to protect employees.

“We are doing all we can to protect our colleagues and the public while we continue to provide a critical service,” Shroba said. “Unfortunately, we continue to have customers approach our workers in the field, presenting a safety concern which can be avoided with the public’s help and social distancing.”

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The company asks that the public follows social distancing recommendations issued by the Centers for Disease Control and Prevention (CDC) by maintaining at least 6 feet (2 meters) between themselves and New Jersey American Water employees.

If there is a question about service, customers can call New Jersey American Water’s customer service center at 800-272-1325. Representatives are available weekdays from 7 a.m. to 7 p.m. for general inquiries and 24/7 for emergencies.

In addition to following the CDC’s social distancing guidelines, New Jersey American Water is observing National Work Zone Awareness Week and reminds customers of the following safety tips when approaching a work zone:

  • Be Alert, watch for warning signs posted in advance.

  • Slow down, follow posted speed limits, and adjust speed for traffic flows and weather conditions.

  • Be prepared for sudden stops and leave at least two seconds of braking room between cars.

  • Stay focused and keep an eye on flaggers, workers, and equipment.

“Our employees’ safety is one of our foremost priorities, as is providing quality, reliable service,” said Shroba. “We recognize this is a challenging time of uncertainty, and we thank our dedicated, hard-working teams for rising to this challenge.”

See related: NJ Coronavirus Updates: Here’s What You Need To Know

This article originally appeared on the Cinnaminson Patch

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